Cornerstone Construction Travelers Rest, SC

Rated Excellent
Rated Excellent from 9 reviews
The Construction Industry as a whole is known for poor communication. Whether that's not making it to quote a job in a timely manner or results in a job being delayed, it's simply unacceptable. Cornerstone takes pride in communicating efficiently with clients who are in need of our services. After 15 years of experience we've determined communication is key to pleasing our clients. Call today for a quote on your roofing, siding, gutter, windows or general construction job.
Contact Information
Website
Phone Number (864) 561-9305
City Travelers Rest, SC
Zip Code 29690
Address 430 Belvue Rd Suite B
Send an Inquiry
Products and Services
There are a number roofing companies in Greenville, Anderson, Spartanburg, Pickens and the surrounding areas. Each promise to give the best roofing services hence making it difficult for homeowners to select the best one for themselves. How well your roof will be installed and how long it will last before the need for roof repair will depend on the quality of work done and how experienced the roofing company was. On the contrary, a less experienced roofer will leave you with a poorly installed roof. We suggest you study all providers and make an educated decision. Saving $500 now may mean losing $5000 later.
Cornerstone Construction is proud to be a leader in Greenville SC gutter work. From installation of entirely new systems, to gutter repair and replacement, we are here for all of your needs regarding "gutters Greenville SC." We can even aid in the routine care of your gutters and gutter cleaning. Cornerstone offers many different options in profile, style, and size of gutters in order to provide choices that best fit the architectural style of your home.
Cornerstone Construction is the premier siding company for "vinyl siding Greenville SC." We provide quality service and guarantee satisfaction to our customers. At Cornerstone, we're happy to aid our customers in choosing the best product for their needs and offering many different profile, texture, and color options in our siding work. Contact us today for all of your vinyl siding (and other) needs in Greenville SC and the surrounding areas!
Reviews and Testimonials
Rated Excellent (4.56 of 5) from 9 reviews
  Testimonial by Michelle Higginbotham
Awesome work...On time, polite, professional... I could go on and on.... oh and the prices, UNBEATABLE!
  Testimonial by Debbie Grumbles McAbee
Cornerstone Construction has installed roofs for my son, my sister and my aunt. They were all pleased with every aspect of the installation. Hunter Ballew has a good eye for selecting the perfect color of shingles, if you're unsure. When I need a roof for my home, Cornerstone will certainly be the company that I call.
  Testimonial by Javen Glazener
Cornerstone did amazing work. My roof looks great, I am confident in saying if I ever need work done on future homes I will call them first before I even consider anyone else!
  Testimonial by Charles Clemmer
We had a very good experience with them. Stephen Bishop explained everything well. He helped with the insurance claim process. The workers did a great job on replacing our roof. They were professional in every way, even in the cleanup process. We are very pleased with the results and would highly recommend them to anyone.
  Testimonial by Callie Fagg Sharon
Cornerstone was great! They cleaned my gutters and put together a gutter guard quote for me; so efficient and professional. I'm looking forward to those gutter guards and working with Cornerstone again soon!
  Testimonial by Brandon K.
Very professional over the phone and in person. I would definitely recommend Cornerstone to anyone that needs their roof done!!!
  Testimonial by Pat Friddle
The people of Cornerstone Construction are the Best! They just replaced my roof and were very punctual and worked non stop. I mst say, my roof was only 5 years old but the people that replaced it 5 years ago never got it right! They kept saying it wasn't leaking but the evidence proved otherwise. Cornerstone did a beautiful job and cleaned up everything around my house. I highly recommend them!
  Testimonial by Zack Foster
They are 5 stars in my book! I would recommend these guys to anyone! These guys are great at what they do! They came out and looked at my roof and advise me of the repairs I needed. I had a hole in my roof. They did a great job at fixing my repair in a timely manner! They are a great knowledgeable group of guys at Cornerstone Construction!
  Do Not Recommend-Roofing/Gutters/Gutter Guards
by Steve W from Hendersonville
Feb 18, 2019
Cornerstone Construction (Greenville area, South Carolina) installed a new metal roof with snow rails, gutters, and GutterGlove Pro gutter guard panels on the house during the summer of 2018. When a winter storm dropped some heavy snow the beginning of December '18, the snow rails ripped off of the roof, the gutters tore from the gutter hangers & straps, some of the GutterGlove Pro panels flipped up like dams and others were ripped off of the house. No other house in the development had their gutters damaged or ripped from the gutter hangers and straps. I contacted Cornerstone Construction the day of the incident and sent pictures. I spoke with GutterGlove Pro Corporate representatives and they stated they have GutterGlove Pro panels installed in heavy snow areas in the U.S. and Canada and they do not fail, and have NEVER failed, like they did in the photos I sent them. I also spoke with the Best Buy Metals store manager for the location where the metal roofing came from and he mentioned the snow rails were not installed correctly. So, two of Cornerstone's suppliers said their products don't fail as ours did - one said in the history of their company they have never seen them fail like the ones installed on our house, which leads me to believe that the products were not installed correctly.

Cornerstone Construction after a period of time and a number of communications sent a representative out to survey the damage a little over a month after the failure occurred and I was told he would go back and discuss a corrective action plan. Two weeks passed with only one communication from Cornerstone, stating they were going to have another roofing representative (not a Cornerstone Construction employee) stop out to the house and look at the situation. We are now 4.5 weeks from when the Cornerstone Construction representative was at the house (10 weeks from when the failure of the products occurred) - and they have not communicated how they are going to correct the failed installations and products. Over 2 weeks ago and they said in discussions "about what needs to be done not only to fix it but we want to make sure it doesn't happen again". Communications with the customer are not proactive or very good and right now their Customer Service to stand behind their installation and products is lacking. A week ago, the owner stated in a reply to a Facebook review "but we are still trying to help you." and "Albert called yesterday to discuss a solution & couldn't get ahold of anyone." Despite saying both of those comments in two different replies - no one from the company has contacted us, so it seems like these statements are untrue.

I did notify my insurance company when Cornerstone FAILED to communicate with me that they were going to address the problems, just to make sure my insurance company was aware in a timely manner of the issues and if the owner of Cornerstone failed to step-up and stand behind his products and crew's installations. I should not have had to follow through with an insurance claim and have a claim on my record with my insurance company, when Cornerstone said it was in discussion "about what needs to be done not only to fix it but we want to make sure it doesn't happen again". That statement tells me, the customer, you are going to fix the problems so they won't happen again) and I shouldn't have to pay the deductible, and have that claim against my record with the insurance company. Apparently, when Cornerstone tells a customer they are determining what needs to be done NOT ONLY to fix it, but make sure it doesn't happen again - that is NOT the truth. "Fix it" to a customer means the issues are going to be corrected. The owner of Cornerstone mentioned a few times that this is an insurance claim - my personal belief, is since he was the ONLY distributor of the Gutterglove Pro panels in the area, that he expected he could get paid again (by my insurance company) to reinstall them correctly the second.

The owner of the company did reply to my Facebook review very quickly, but never replied a second time despite saying they attempted to contact me to "discuss a solution" - interesting despite having all my contact info they never reached out to me..not surprising!

Once there were issues with the project, it seemed I would only hear from anyone at Cornerstone after I reached out to the company. I would have thought a reputable company would have be proactive in communicating with a customer that was having problems verses only responding after I made some type of communication with someone from the company.

So, by not replying or contacting with me tells me that the owner of Cornerstone Construction DOES NOT WARRANTY his company's products, installations, or work. The gutter install started on June 4th '18 and weren't finished up with the GutterGlove Pro panels until July 26th - so I see that Cornerstone is telling their customers (at least us) can expect to have problems with their products less than 5 months after install is finished, if there is a snow storm, The owner and I discussed a few times during our initial conversations that I would rely on his "expertise", since he stated he was in the business of roofing, gutters, and the GutterGlove Pro products and has a quote "5 Star rating" - he told me he had been coming to this area with a good friend of his, so of course he would know it snows in the mountains here. I would have thought he would have correctly provided and installed products that are not going to fail during a snow storm and then require his customers to submit a claim against their personal insurance policy.

Currently on Cornerstone Construction's webpage it states "100% Satisfaction Guarantee" & that "we look forward to shaking your hand, looking you in the eye and giving you our word that our work will be above your standard" - both of which apparently are not true, which is extremely disappointing!!

I gave Cornerstone Construction ample opportunity (10 weeks) to correct and salvage this job by standing behind products purchased and company's incorrect installations, by fixing all of the damage that occurred from the storm on December 9th, but they FAILED to be a good reputable company, the owner FAILED to stand behind his written words (on his webpage and in the limited communications with us) and address product & installation issues we were having, or even communicate me as to what the corrective action plan would be, even if they could not get to us and correct the problems immediately. Seems like they are "all talk and no action" - Extremely Disappointed!

I would definitely NOT recommend Cornerstone Construction to perform any work.
I don't recommend this business
Price
Poor installations / Doesn't warranty products or installations
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