Business Details
21 Years
experience
Emergency
services
Premier Home Remodeling Services in Rochester, NY
Founded in 2005, Five Star Improvements has been dedicated to delivering exceptional home remodeling solutions to homeowners across Rochester, NY, and the surrounding Western New York communities. As a local, full-service company, we offer a comprehensive range of interior and exterior home improvements, including roofing, windows, siding, and bathroom renovations. Our commitment to quality is evident in our use of premium materials, paired with skilled craftsmanship to ensure every project meets our customers' unique needs and expectations. With an A+ rating from the Better Business Bureau, we pride ourselves on transparency, integrity, and open communication, ensuring every client fully understands their investment.Our team of experienced professionals is trained to deliver top-tier installations and repairs, adhering to the highest standards of safety and efficiency. We prioritize customer satisfaction above all else, striving for 100% contentment through personalized service, timely project completion, and unwavering attention to detail. Our local roots and decade-plus experience position us as a trusted partner for homeowners seeking reliable, professional service. We are proud to support our community through partnerships with organizations like Habitat for Humanity, further demonstrating our commitment to improving lives through quality home improvements.
Services
Roof Replacement
Window Installation
Siding Replacement
Bathroom Remodels
Roof Repair
Skylight Replacement
Commercial Roofing
Commercial Siding
Attic Ventilation
Roof Ventilation
Details
- Year established: 2005
Highlights and features
- We offer over 15 years of experience in home remodeling.
- We use only the best materials for durability and aesthetics.
- Our team provides certified roofing expertise with local knowledge.
- We guarantee 100% customer satisfaction with no hidden fees.
- We offer financing options for affordable home improvements.
Associations and certifications
- Better Business Bureau
What people say
Great job
Professional and accommodating
Outstanding cleanup
Would recommend
Quick and efficient
Services
Roof Replacement
Five Star Improvements specializes in full roof replacements using premium asphalt shingles, metal roofing, cedar shakes, and EPDM rubber systems. Our team removes old materials and installs durable, weather-resistant roofs designed to withstand Rochester's harsh winters. We partner with industry leaders like Owens Corning and GAF to provide lifetime warranties on materials and workmanship, ensuring long-term protection and value for homeowners.
Window Replacement
We offer vinyl, fiberglass, wood, and aluminum window installations to enhance energy efficiency and curb appeal. Our Marvin and Polaris windows feature low-E coatings, argon gas fills, and ENERGY STAR ratings for maximum thermal performance. Projects typically complete within one to two days, with dedicated project managers overseeing installations to meet manufacturer specifications and customer expectations.
Siding Replacement
Five Star provides fiber cement, vinyl, and wood siding solutions from James Hardie, CertainTeed, and Alside. Our certified installers ensure proper fit and durability, with baked-on ColorPlus Technology for fade-resistant finishes. Siding projects include thorough preparation, precise installation, and cleanup, backed by comprehensive warranties to protect against weather damage and maintain aesthetic appeal.
Bathroom Remodeling
Our one-day bath remodels feature Luxsan acrylic tubs, showers, and walk-in systems with Microban antimicrobial protection. Services include tub-to-shower conversions, shower enclosures, and bath surrounds. Installations use LuxBond adhesive for watertight seals and permanent fixtures, ensuring immediate usability and long-term functionality without compromising design flexibility.
Roof Repair
We address leaks, storm damage, and missing shingles with rapid-response repairs to prevent structural harm. Our certified technicians assess damage, replace damaged materials, and reinforce vulnerable areas like ice dam-prone zones. Emergency services prioritize quick restoration of roof integrity, minimizing further risks to property and possessions.
Questions
What areas does Five Star Improvements serve?
We serve Rochester, NY, and surrounding Western New York communities, including Webster, Fairport, and Brockport.
Does Five Star offer financing options for home improvements?
Yes. We provide $0 down, 18-month no-interest financing for qualified homeowners on window and bathroom projects.
Are your roofers certified and insured?
Yes. We are licensed, insured, and certified by industry leaders like Owens Corning and GAF for premium roofing solutions.
How long do window replacements take?
Most window projects complete in one to two days, depending on scope and material selection.
What warranties are offered for siding installations?
We offer manufacturer warranties on James Hardie and CertainTeed products, plus a lifetime workmanship warranty on installations.
Can you handle emergency roof repairs?
Yes. We provide rapid-response roof repair services to address leaks, storm damage, and other urgent issues.
Reviews (4)
Peter Hauser
Jun 17, 2022
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Five Star Improvements were friendly and easy to work with--I got estimates for different projects I wanted done. The first project they did was replacing my roof. They sent a team of 6 professionals who completed it in just one day. It was amazing and the roof looks great. Five Stars!
Matthew Lombardo
May 15, 2022
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We hired Five Star improvements to repair some siding that had been torn off in a storm in a couple of areas of our house. Everyone from Five Star I worked with was knowledgeable, professional and courteous. After some initial scheduling confusion, they went out of their way to make sure we were happy. They did a great job on the repair and got it done fast. I would recommend Five Star Improvements and will consider them for anything we need in the future.
Robert Host
May 15, 2022
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They were reasonably priced compared to the other quotes we got. We had an active leak in our roof and they got to the job within a couple of days of the contract being finalized. It took a couple of days to finish the job (we have a big roof). They did a good job cleaning up the yard after the work was complete. Only "problem" was they forgot to do the 2 attic vents from the bathrooms we requested.
To their credit, as soon as I let them know about this they were out the next morning and had that work done the same day. I would use them again without hesitation (in 50 years when this roof wears out!) and would recommend them without hesitation.
To their credit, as soon as I let them know about this they were out the next morning and had that work done the same day. I would use them again without hesitation (in 50 years when this roof wears out!) and would recommend them without hesitation.
Ronald Furino
May 12, 2022
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Completed a roof repair on the addition portion of our house in December of 2016. Removed old shingles and replaced with high quality 35 year Owens Corning shingles. This was done within two weeks of my contacting them. A leak occurred in January 2021 and again in the last five weeks. They were unable to locate the leak until Friday when they cut a hole in the ceiling to find the leak. They found it ( old satellite bracket bolt holes) and mold too.
They said they would be back to complete repairs on Saturday. After I wrote a negative review, Ross texted me and offered a same day roof repair on Tuesday. I accepted and the worker that did it (Paul) did a great job removing portion of roof affected and repairing it. He also installed a vent for the bathroom fan that previously just sat under the roof. Today, on Thursday the mold exposed above the ceiling was sprayed with mold killer. Still awaiting an estimate for ceiling repair/painting.
They said they would be back to complete repairs on Saturday. After I wrote a negative review, Ross texted me and offered a same day roof repair on Tuesday. I accepted and the worker that did it (Paul) did a great job removing portion of roof affected and repairing it. He also installed a vent for the bathroom fan that previously just sat under the roof. Today, on Thursday the mold exposed above the ceiling was sprayed with mold killer. Still awaiting an estimate for ceiling repair/painting.
